Glossary of the most important terms

Below are the most important terms to learn in Alphay.  If you prefer to download the entire PDF, you’ll find it here.  


Active is having at least 50 PQV (Personal Qualifying Volume). PQV comes from purchases you make and/or purchases any of your Customers make. To qualify for any payments (commissions, bonuses, etc.), you must be Active status. For the monthly sponsor tree commissions, Active means 50 points in the current calendar month. For the weekly placement tree commissions, Active means 50 points the current, or preview 4 weeks. The simplest way to be Active and avoid missing commissions is to put yourself on a monthly autoship with at least one bottle of lingzhi (which is exactly 50 points), and never take yourself off it. That guarantees you’ll never be Inactive. A week in Alphay is measured from 12:01 am Sunday morning (Pacific Time) to 12 midnight, Saturday.


Autoship is the discount program that is critical for anyone earning commissions. It is a monthly shipment of product that you set up through your Back Office. You get to choose the date it is sent and what products are sent. You can change the autoship product or delivery date at any time. After the 3rd month of autoship, you will receive a 5% discount. After the 6th month, you will receive a 10% discount. If you decide to get off autoship, you will lose this discount and will have to start over. The biggest advantage to autoship is that it guarantees that you remain Active status, and never lose any commissions. Also, by the 8th week of being Inactive, you lose 90% of your Carryover Volume and Placement Team Volume. Set up your autoship to mail out by the 7th of each month, to help catch any potential credit card issues early each month.

Binary / Binary Map

The Binary map determines how you get paid each week on your Pack commissions (Packs is a alternative name for the First and Upgrade orders). How you get paid on First/Upgrade Orders is completely separate from how you get paid on repeat orders and customer orders. The Binary determines the commissions on all First/Upgrade Orders, while the Sponsor map determines the commissions on every other kind of order. Under each Distributor are two positions in the Binary; under each of those two positions are two positions, and so on. This creates a left side of the Binary and right side of the Binary under every Distributor. You decide which side—left or right—each of your new Distributors goes to,  through a Setting in your Back Office.  Once you place a Distributor one one side of the Binary, then everyone in their entire organization will be and remain in that side of your Binary, too. Once your first two positions on this Binary are filled by a Distributor (meaning your right and left top spots), then you can place additional Distributors in the first open spot on the outside edge of either your right side, or your left side (again, choosing this through a Setting in your Back Office). This means that ones upline can place Distributors into your right or left side. Everyone that comes into this Distributor’s organization will then be in that side, to infinity. The Binary map is also called the Placement Team (since you can place people where you want to). To avoid confusion, use the term SIDES when speaking of the Binary map, and LEGS when referring to the Sponsor map. The total of every Pack order (again, the First/Upgrade Order) that occurs on the left or right side is added up each week. From this total, you are paid a weekly Placement Team commission, based on the precise Status Level percentage you are at. Your Status Level is determined by the size of your own First/Upgrade Order. Read more about Status Level below. To learn more about how you are paid each week on your Binary, see the Placement Team Commissions below.

Bonus Volume (BV)

Bonus Volume refers to the point value that is placed on every product. By using BV instead of $$, the comp plan can assign the same points to a product, no matter which country or currency a Distributor purchases it. In the US, one US$69 bottle of Linghzi is 50 BV. In Mexico that same 649 peso bottle is also 50 BV. All commissions paid to you, and all descriptions of volume, are based on BV.


Carryover Volume is the leftover volume from your Power Side (your larger of your two sides) each week in your Binary. This cumulative running balance is “carried over” and added on to the next week’s volume on that side. To fully understand this, see the Placement Team Commissions below. Carryover Volume remains and accumulates each week, and can often climb to 10s and even 100s of thousands of Bonus Volume points over time. It is this Carryover Volume that allows you to immediately tap the full Placement Team Commissions (between 5-20% based on your Placement Team Status) every time anyone new signs into your smaller Pay Side (going to infinity). The only way to lose CV is to become Inactive—meaning, you don’t personally purchase at least 50 BV every 4 weeks (see Active description above). If you were to go Inactive, in the 5th week, 50% of your CV will be removed. In the 6th week, 50% more will be removed. And so on. Carryover Volume is one of the most critical reasons to stay on autoship, because autoship guarantees you never lose any commissions or accumulated CV. Also see Placement Team Volume and Placement Team Status Level.

10 Customer Pool

You will receive one share in the Customer Pool each calendar month that you maintain your 3 Active distributors and 10 Active customers). As long as each Distributor is Active with 50 points, and each Customer is active with 12 points, you get one share for the Customer Pool. Customer Pool is paid out every quarter (every 3 months). Currently (2017), this 10 Customer Pool is about $400 each month for each share, or about $1200 in commissions each quarter. You can earn additional shares for every multiple of 10 Active customers you have in the month. Example:

  • 3 Distributors + 10-19 Customers = 1 share
  • 3 Distributors + 20-29 Customers = 2 shares
  • 3 Distributors + 30-39 Customers = 3 shares


Group Qualifying Volume (GQV)

Group Qualifying Volume (GQV) is total amount of sales each month from your entire Sponsor Tree, going to Infinity. GQV is important because it is what your Pin Rank and Pin Rank bonuses are based on. You can see a running total of your GQV on the home page (lower right) of your Back Office. GQV includes every order, all levels, even past Level 10: Personal purchases, ALL Sponsor Tree First and Upgrade Orders, all Customers, all repeat orders, all levels. In other words, everything in your Sponsor tree. GQV is used to qualify your Pin & Paid Rank and your monthly unilevel commission.  Your rank may change month to month, dependent upon the amount of your GQV. As you approach each new pin rank, you’ll want to carefully watch your GQV as the end of the month approaches. The total GQV goes up until midnight, Pacific Coast Time, on the last day of each month. Note, even though the maximum we can get paid in our Unilevel is through Level 10, GQV for ranking purposes includes the volume of everyone in your Sponsor Tree to infinity.

Group Bonusable Volume (GBV)

Group Bonusable Volume is derived from your Sponsor Tree volume going through Level 10. This is the amount that you are paid on for your monthly Unilevel commissions. It includes any personal orders, any repeat orders, and any customer orders. It doesn’t include Pack orders (ie, First/Upgrade Orders), since those are paid through your weekly Binary/Placement Team commissions. GBV is used to determine your Unilevel Monthly Commissions. Everyone, regardless of Status Level, is paid 15% on all Level 1 orders, and 5% on level 2-10 orders.


Distributors you sign up are always on your Level One. The Distributors they sign up always on your Level Two. The Distributors they sign up are always your Level Three, and so on. Where they are in the Binary (ie, the Placement Team left and right side) has no bearing on which Level they are in your organization.

Maximum Group Volume (GV) Contribution from ea. leg

Maximum Group Volume is a number that is solely important for Pin Rank achievement. It has no other value. Maximum Group Volume refers to the maximum BV points that a single Sponsor Tree leg may contribute to your Paid Rank Qualifications. This limitation is for qualification purposes only. Once qualified, you will be paid on the total volume generated by each Unilevel Leg down through 10 Levels of your Sponsor Tree. For example, to achieve Emerald Pin Rank, only 10,000 points of the required 20,000 total can count from any one of your Personally Sponsored Distributor legs. For Diamond Pin Rank, only 20,000 points of the required 50,000 total can count from any one leg.  

Order Types

Regular Order— any order placed by a Distributor after their First or Upgrade order. These orders make up the Unilevel commissions (e.g., 15% L1, 5% L2-10) Customer Order— any order placed by a non-Distributor. First Order— the very first order placed by a new Distributor. Often this is a larger order purchased in order to achieve a Status Level. Upgrade— a Distributor can place a special one-time order at any time within the first 8 weeks of signing up, in order to jump up to a higher Status Level.

Pay Side

Pay Side refers to whichever of the two sides of your Binary has the least amount of Pack volume (ie, the volume of all First/Upgrade Orders) each week. (see Placement Team Commissions)

Personal Qualifying First Order

Personal Qualifying First Order refers to the Bonus Value (BV) of product initially purchased by a Distributor and is used to determine their Status Level. These Status Levels (and their Personal Qualifying First Order BV) are:

  • 5% Status Level (Personal Qualifying First Order amount: 175BV)
  • 10% Status Level (Personal Qualifying First Order amount:: 350BV)
  • 15% Status Level (Personal Qualifying First Order amount:: 700BV)
  • 20% Status Level (can’t be purchased; must achieve Diamond Pin Rank, which is 50k GV)

New Distributors who wish to increase their Status can do so by doing a one-time only special “Upgrade Order” that makes up the difference between their 5% or 10% Status Level, and the 15% Status Level. This Upgrade Order must be made inside their initial 8 weeks in Alphay. Everyone is automatically upgraded to the 20% Status Level once they reach Diamond Pin Rank.

Personal Qualifying Volume (PQV)

Personal Qualifying Volume is the BV generated through your both your personal purchases and any Customers (retail or preferred). In order to get paid commissions each month, you must have a Personal Qualifying Volume (PQV) of 50, 100, or 200, bonus value depending on your current pin rank. Your PQV can come from a mix of two sources:

  • 100% of your own personal purchases BV made each month count towards your PQV
  • 80% of all your website’s customer sales BV (retail and preferred customers, makes no difference) count towards your PQV.

You earn 15% on the full BV (bonus value) of all those customer orders placed through your site, but 80% of that BV will count towards your monthly PQV requirements. It doesn’t matter if your customers are Retail Customers (paying retail price) or Preferred Customers (ie, on autoship and therefore paying the same price as Distributors). 80% of the total of all customers’ BV counts towards your PQV.  

Personally Sponsored Distributor (PSD)

Personally Sponsored Distributors are all those who you directly sponsor . While they will always and only be placed in your 1st Level, they can appear anywhere in the Binary. There is no limit to the number of PSDs you can personally sponsor, and therefore no limit to the number of legs you can have.

Pin Rank, Paid Rank

Pin Rank the highest rank for which you have ever qualified. Paid Rank is the Rank level you qualify for in a given month. This is determined by the total GQV (Qualifying Qualifying Volume). Your Paid Rank may change from one pay period to the next. Paid Rank is the key to getting paid fully in as many Unilevels as possible. Paid Rank is also the key to earning Generation Bonuses, Rank Achievement Bonuses (up to $1 million), and winning the Audi automobile. Also see Qualified Paid Rank.

Placement Team Volume (PTV), Placement Team Commissions (PTC)

Placement Team Volume (PTV) is the volume from all Pack orders (ie, First/Upgrade Orders). There will be PTV in the Right Side, and PTV in the Left Side. Because PTV is created solely from Distributors’ First/Upgrade Orders, PTV is an indication of new growth and new people. After getting paid your weekly commissions on your PTV (called Placement Team Commissions or PTC), the PTV on your Pay Side is set to zero every Sunday morning (Pacific Time) at 12:01AM, and then starts to accumulate again until the following Saturday evening, midnight. The new weekly PTV on your Power Side is added to any Carryover Volume that has accumulated from the past. You are paid a Placement Team Commissions (PTC) once a week based on your Placement Team Status (ie, 5%, 10%, 15%, or 20%). Your Placement Team Commissions is paid on 80% of the total PTV on your smaller side of your two sides each week. This is why the smaller side is called the Pay Side. The larger side is called the Power Side. At the start of each week, the Power Side’s PTV is reduced by the amount of the Pay Side’s PTV. The remaining PTV in the Power Side is called Carryover Volume. The Pay Side’s PTV is reset to zero and the week begins again. To be eligible for PTC, you must have at least 2 Active PSD, one in the Left Side and one in the Right Side, each qualification period, starting from the 5th week of your enrollment. If you are a new distributor, you get a grace period of 4 weeks to find your PSDs on each Side. During these 4 weeks, you will earn PTC on your pay Side, as long as you are personally active. As of the 5th week, if you do not have one active PSD on each Side, you will not be eligible for Placement team commissions for that week even if you are personally active. You can find your two active PSDs at any time. On the weeks when you do have active PSDs on each Side, you will be eligible to earn PTC. After the 5th week since enrollment, there is no more grace period. You must have 2 Active PSDs, one in each Side. If you do not have 2 Active PSDs, you will always, however, earn the 15% first order bonus on the new PSD, as long as you are Active. To be eligible for PTC, you must have at least 2 Active PSD, one in the Left Side and one in the Right Side, each qualification period, starting from the 5th week of your enrollment. You essentially only need one PSD on your Power Side, the rest can be placed in your Pay Side. However, if for any reason that Active PSD in the Power Side doesn’t place an order that month, you could lose your PTC for that week of Inactive Status by that sole PSD in your Power Side. Therefore it is advisable to have a few PSDs in your Power Side.

Placement Tree

Placement Tree refers to every single person in your own binary (your organization), regardless who put them there. Each position in your binary can be filled by you, your upline, or by someone already in your network. Placement Tree is only useful for understanding how Placement Team Volume and Placement Team Commissions are calculated. As an Alphay Distributor, you get paid to build one network. You get compensated for building this one network through two relationships that get created through your network. These are Placement relationship (called a ‘tree’) and the Sponsor relationship or tree. Your Placement tree determines your weekly commission based on the very “first orders” in each week (or any subsequent Upgrade Orders made in the first 8 weeks), while your Sponsorship tree determines your monthly commissions based on re-orders that will take place each month.

Power Side

Power Side refers to whichever of your two binary Sides has more Placement Team Volume. The Power Side and the Pay Side can switch back and forth, depending on which one has more PTV in a given week. Because PTV all comes from brand new Distributors, the Power Side is the Side that is experiencing the most growth and excitement.

Preferred Customer

A Preferred Customer is one who signs up on autoship (aka Sign Up & Save). This gives them the same prices as Distributor prices. The other kind of customer is Retail Customer, who is not on autoship and pays Retail Price (about 25% above Distributor price).

Qualified Paid Rank (QPR)

Qualified Paid Rank refers to your Rank during a given calendar month, and is determined by your total Sponsor Tree volume (going past your 10 Unilevel Levels, to infinity) during that month. Your QPR is dynamic and can change from one pay period to the next as your group BV goes up or down. Pin Rank, on the other hand, is fixed and will always be equal to the highest Rank you’ve ever attained. (see Paid Rank, too)

Rank Achievement Bonus

Once you get to Emerald Pin rank and above, you start getting a cash bonus for each of those pin ranks, ranging from $5,000 cash at Emerald to $1,000,000 cash at Five-Star Key Master. At Emerald and Diamond your Rank Achievement Bonus is paid once you maintain the pin’s Group Qualifying Volume (GQV) for 3 calendar months in any 12-month rolling period (ie: at least 3 times in the following 11 months). At Diamond through Five-Star Key Master, your Rank Achievement Bonuses are paid once you maintain the pin’s GVQ for 6 calendar months in any 12-month rolling period (ie, at least 6 times in the following 11 months). At Second-Star Key Master (which has a GQV of 200,000), in place of cash, you are given a credit of up to $75,000 to purchase an Audi automobile (not a lease, but the clear title; the car is yours). If the Audi you want costs less than the $75,000, Alphay will pay for the car plus send you the difference.

Retail Customer / Retail Profits

Retail Customers are those who choose not to get onto Autoship (aka Sign Up & Save), and pay the full Retail Price. The Retail Price is generally around 20-25% more than Distributor Price. The other kind of customer is the Preferred Customer: those who sign up on autoship (aka Sign Up & Save), and get the same price as Distributors. The difference in price between your Distributor Price and Retail Price is paid to the Distributor, regardless if the Distributor is Active or Inactive.


Sponsor refers to the person who brings a Distributor into Alphay. Your sponsor is your first upline. Your sponsor’s sponsor is your second level upline, and so on.

Sponsor Tree

Sponsor Tree refers to the connections between sponsors and PSDs throughout your binary. It begins with every PSD you have brought in (called Level 1), followed by every Distributor they sponsored (your Level 2), followed by every Distributor they sponsored (your Level 3), and so on down to Level 10. These 10 levels are also referred to as your Unilevel.You are paid on the total Personal Volume (PV) of everyone in your Unilevel. As an Alphay Distributor, you get compensated to build one network. This network is comprised of two relationships—the Placement relationship/tree and the Sponsor relationship/tree.

Sponsor Tree Volume (GSV)

Sponsor Tree Volume includes the Bonusable Volume of your entire Sponsor Tree organization, all levels to infinity, including your own Personal Sales Volume.

Status Level Placement Team Status

Status Level (aka Placement Team Status) refers to one of 4 positions:

  • 5% Status Level (cost: 175BV)
  • 10% Status Level (cost: 350BV)
  • 15% Status Level (cost: 700BV)
  • 20% Status Level (can’t be purchased; must achieve Diamond Pin Rank of 50k GV)

Status Level is achieved through the size of your first/upgrade order, as shown above. The first three (5-10-15%) can be purchased, but the 20% Status Level can only be earned. You get it automatically (regardless of your former Status Level) by achieving Diamond Pin Rank (which requires 50,000 Group Volume). Your Status Level determines how much Placement Team Commissions (PTC) you earn each week on your Placement Team Volume. PTV is derived from 80% of the Bonus Volume (BV) of all first/upgrade orders in your Pay Side. Example: if the total number of first/upgrade orders on your Pay Side is 10,000 this week, this means that your Placement Team Volume that you’ll get paid on is 80% of that or 8,000. If your Status level if 5%, your PTC for that week is $400. If it is 15%, your PTC for that week is $1,200. At the PAID rank of Ruby, the % a distributor is eligible for does not change, but the max weekly payout becomes $7500/wk.This max weekly payout will be in effect for the 4 commissionable weeks following the confirmation of the rank. For the Paid rank of Emerald, again the % does not change, but the max weekly payout increases to $10,000/ wk. When anyone, regardless of their original % eligibility, achieves the PAID AS rank of Diamond or above, they become eligible for the 20% payout for the 4 weeks following the confirmation of their paid as rank.The max weekly payout for Diamond is $15K/wk. For KM and higher it is $25K/wk. Once those 4 weeks are over, unless the distributors maintains the paid as rank of Diamond or above, they will revert back to their original % and max weekly payout.

Status Upgrade Order

In the first 8 calendar weeks of signing up, any Distributor can upgrade from the 5% or 10% Status to a 15% Status. The highest Status that can be purchased is the 15% Status. This upgrade is done through a special one-time only Status Upgrade Order. The order will be based on BV difference between the Statuses. Example: if you are at 10% Status and want to upgrade to 15% Status, the difference in those two—350BV and 700BV—is what needs to be purchased in the Upgrade Order.

Termination (the red T)

 If a Distributor does not renew their $25 yearly membership, a red (T) will appear under their name in the Back Office. This signifies that the position has been terminated, and the account cancelled. After an inactivity period of 6 months, the person can come back under the sponsor of their choice, in the first available position at the bottom of the placement tree, as a brand new distributor.  They do not retain any downline, rank, or status level from their previous account. The terminated names will remain in the network, and can’t be removed. (you will see a red (T) under their names.  However, these terminated positions do not negatively affect your commissions.


Unilevel is another name for the 10 levels of your Sponsor Tree. (see Sponsor Tree)

Unilevel Matching Bonus

You are paid a matching bonus equal to 10% of the Unilevel Bonus Check of every PSD you sign up (ie, everyone on your Level 1). You are also paid a 5% matching bonus for every Distributor your PSDs sign up (everyone on your Level 2), and 5% on down through Level 5.

Unilevel Monthly Commissions

Unilevel Monthly Commissions are what you are paid on the performance of your Unilevel. You are paid 15% of the total Personal Volume (PV) of every one on your Level 1 (everyone you’ve ever signed up), and then 5% of everyone on Levels 2 through 10.

Upgrade Order

An Upgrade Order is a special, one-time optional order that can be made only once, and only inside a Distributor’s first 8 weeks of enrollment. Its purpose is to upgrade ones Status. Example: to get from 10% to 15%, you’d need an order of 350 BV (700-350). To get from 10% to 15%, you’d need 525 BV (700-175). The Upgrade Order can be done through ones Back Office; on the home page, there is a place for this order. If a Distributor is past their 8 week cutoff, or they are already at 15% Status, or have already placed their Upgrade Order, this option will disappear, and an Upgrade of Status will not be able to be made (until a Distributor reaches Diamond Pin Rank, at which time their Status is automatically upgraded to 20% (regardless of what Status they were at). An Upgrade Order can also be phoned into the Home Office.


Upline is the single line of sponsors that precedes you in the binary tree, starting with your sponsor (your 1st level upline), then their sponsor (your 2nd level upline), their sponsor (your 3rd level upline), and so on.